- Effective Date: 15.03.2025
1. Introduction
Jekran Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Data We Collect
We collect the following types of personal data:
A. Information You Provide
-
- Personal Information: Name, email address, phone number, company details, and any other information you provide when using our services or contacting us.
-
- Account Information: Login credentials if you create an account.
B. Information Collected Automatically
-
- Device & Usage Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
-
- Cookies & Tracking Technologies: We use cookies and similar technologies to improve user experience. See Section 9: Cookies & Tracking Technologies.
C. Information from Third Parties
We may receive personal data from third-party service providers, business partners, or publicly available sources in accordance with applicable laws.
3. Legal Basis for Processing Personal Data (GDPR)
We process personal data based on the following legal grounds:
-
- Consent: When you provide consent (e.g., for marketing emails).
-
- Contractual Necessity: When processing is required to fulfill a contract (e.g., providing our services).
-
- Legitimate Interests: When processing is necessary for our business interests, provided it does not override your rights.
-
- Legal Obligations: When processing is required to comply with laws.
4. How We Use Your Data
We use your data for the following purposes:
-
- To provide, maintain, and improve our services.
-
- To communicate with you regarding updates, security alerts, or service changes.
-
- To personalize your experience on our website.
-
- For marketing and promotional purposes (only with your consent).
-
- To comply with legal and regulatory requirements.
We do not sell personal data to third parties.
5. Data Sharing & Third Parties
We may share your personal data with:
-
- Service Providers: Third-party vendors who assist in hosting, analytics, payment processing, customer support, etc. They are bound by confidentiality agreements.
-
- Legal Compliance: When required by law or to enforce our rights.
-
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred.
6. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected, specifically:
- Enquiries submitted via our contact form: 24 months from your last contact with us, after which the data is deleted or anonymized.
- Data linked to an ongoing business or supply relationship: for the duration of that relationship, plus 7 years afterward, in line with Maltese commercial and tax record-keeping requirements.
- Newsletter subscribers: until you unsubscribe.
Where no relationship or transaction follows an enquiry, we do not keep the data longer than needed to respond to it.
7. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA) or United Kingdom (UK), we ensure appropriate safeguards are in place, such as:
-
- Standard Contractual Clauses (SCCs) approved by the European Commission.
-
- Adequacy Decisions where the destination country is recognized as providing adequate data protection.
8. Your Rights Under GDPR
A. GDPR Rights (For EU/UK Residents)
You have the following rights:
-
- Right to Access – Request a copy of your personal data.
-
- Right to Rectification – Request correction of inaccurate data.
-
- Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
-
- Right to Restrict Processing – Request limitations on data processing.
-
- Right to Data Portability – Request transfer of data to another service.
-
- Right to Object – Object to processing, including marketing.
-
- Right to Lodge a Complaint – File a complaint with a data protection authority.
To exercise your rights, contact us at privacy@jekran.com.
You also have the right to lodge a complaint with Malta’s data protection authority:
- Office of the Information and Data Protection Commissioner (IDPC)
Second Floor, Airways House, High Street, Sliema SLM 1549, Malta
Email: idpc.info@idpc.org.mt
Website: idpc.org.mt
9. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
-
- Provide targeted advertising (only with consent).
Non-essential cookies (analytics, targeted advertising) are only placed after you give prior consent via our cookie banner. You can withdraw consent at any time through the same banner or your browser settings, as easily as you gave it.
You can control cookies via your browser settings. For more details, see our Cookie Policy.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16 (EU) or 13 (US). If we become aware that we have collected personal data from a child, we will take steps to delete it.
11. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of our services signifies your acceptance of any changes.
13. Contact Us
If you have any questions or wish to exercise your privacy rights, contact us at:
Jekran Ltd
BLB009B, 1st Avenue,
Bulebel Industrial Estate,
Zejtun ZTN 3000,
Malta.
Phone: +356 2166 3405
Phone: +356 2766 3406
Email: privacy@jekran.com
